Evening clouds

Evening clouds
Sunshine and Clouds

Saturday, 15 January 2011

Meeting the NHS

Through family circumstances we attended a NHS Specialist service review stakeholder meeting today. A motivated team took 25 or so patients and relatives through the process of discovering what was good about the services we used and ways these could be improved. Introduced us to Patient outcome measures and got a variety of suggestions - some easier to measure and therefore manage than others. The time was more productive than expected and left me feeling positive about ways things may change. How much political will and financial resource there is remains to be seen.
Are such events powerful enough to engineer change? What if services don't change - what of the investment made by all concerned today?

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